|
Q:
|
Where
does the money from my purchase go? |
|
A:
|
100%
of the money raised from your catalog purchases goes to support
the mission of God's Love We Deliver. Our mission is to improve
the health and well-being of men, women and children living
with HIV/AIDS, cancer and other life-altering illnesses by
alleviating hunger and malnutrition. We prepare and deliver
nutritious, high-quality meals to people who, because of their
illness, are unable to provide or prepare meals for themselves.
We also provide illness-specific nutrition education and counseling
to our clients and families, care providers and other service
organizations. All of our services are provided free of charge. |
|
|
|
Q:
|
How
can I pay for my purchases? |
|
A:
|
God's
Love We Deliver accepts, Visa, Mastercard, American Express
and Discover. |
|
|
Q:
|
What
are the cut-off dates for Holiday orders? |
|
A:
|
If
you would like your merchandise to arrive by Thanksgiving,
Chanukah or Christmas (standard UPS ground), orders must be
received by the following dates: Thanksgiving - November 15th
Chanukah - November 28th Christmas - December 15th |
|
|
Q:
|
What
are the shipping dates for the brownies and the pound cakes? |
|
A:
|
The
shipping dates for our perishable goods are: 11/13 11/20 11/27
12/04/ 12/11 12/18 You must place your order at least 3 days
prior to shipment. Your order should arrive within 3-5 days
of the ship date. |
|
|
Q:
|
What
are the shipping and handling charges? |
|
A:
|
Orders
are shipped via standard UPS ground. Please note that there
is a charge for each shipping address. Please add $6.50
for 2-day air; $17 for overnight delivery. Orders to Alaska,
Puerto Rico and P.O. Boxes are shipped 1st Class mail.
Merchandise Subtotal Via Ground |
|
Merchandise
Subtotal
|
|
Via
Ground |
|
$0
- $20
|
|
$7.95
per address |
|
$20.01
- $40
|
|
$86.95
per address |
| |
$40.01
- $60
|
|
$9.95
per address |
|
$60.01
- $120
|
|
$11.95
per address |
| |
$120.01
- $150
|
|
$13.95
per address |
| |
$150.01
- $20
|
|
$17.95
per address |
|
|
+$200
|
|
$21.95
per address |
|
|
Q:
|
Can
I get my items gift wrapped? |
|
A:
|
GLWD
will gladly gift wrap your purchases. There is a $6.00 charge
per item. |
|
|
Q:
|
Is
there another way I can order items from the Holiday Catalog? |
|
A:
|
If
you would prefer to not order through our website, you may
call our order center at 1-800-889-6515 or download our order
form and fax it to 212-294-8191. |
|
|
Q:
|
Do
I have to pay sales tax? |
|
A:
|
A
sales tax charge of 8.375% must be added for each shipment
to a New York State address. |
|
|
Q:
|
How
can I buy holiday cards and have them sent to my holiday card
mailing list? |
|
A:
|
For
a minimum donation of $10 per card, GLWD will address, stamp
and mail each card with a personalized message in the inside
and return address on the envelope. All we need is your mailing
list and we will handle the rest. To order, call 212-294-8142
or visit us online |
|
|
Q:
|
How
can I bid on an item that is featured in the catalog? |
|
A:
|
If
you would like to bid on one of the many fabulous items we
are offering this year, please call 212-294-8143. Bidding
closes at 5:00 pm on December 134, 2006. Winners will be notified
on the morning of Friday, December 14, 2006 |
|
|
Q:
|
Is
it possible to return an item? |
|
A:
|
If
you are not satisfied with your purchases, we will gladly
refund your money. Please send your items, with a short note
describing what is wrong with your items, to: God's Love We
Deliver c/o Value Added Fulfillment 1050 Slocum Avenue, Unit
C Ridgefield, NJ 07657 |
|
|
Q:
|
There
is nothing that I would like to purchase at this time, but
I would like to show my support for GLWD. Can I donate online? |
|
A:
|
Thank
you choosing to support GLWD. We can accept your donation
online. |
