Referring a Client

God's Love We Deliver offers home delivered meals and nutritional counseling and education for the seriously ill who are physically limited in their activities of daily living. If you have questions about your client or patient's eligibility, please click here. We also provide meals to any dependent children 17 and younger that are under your client or patient's care and to senior caregivers 60 or over if your client or patient is also a senior.

We are unable to include in our eligibility criteria individuals that may have an inability to shop and cook meals for themselves due to poverty, mental illness, his/her advanced age and frailness, or an injury, chronic disease or physical syndrome he/she has had since birth. If your client does not meet our eligibility criteria, we will gladly refer you to one of our affiliate agencies or to a Community Partner.

To refer your client to God's Love We Deliver meal and nutritional counseling services:

• Complete the referral packet found on the Forms Link. This includes: HIPAA Release Form signed by your client, releasing medical information to GLWD; Medical Eligibility Form signed by your client's primary care physician; and GLWD Referral form (optional). Fax these forms, with your name and contact number, to the Client Services Department at 212.294.8198. We will then contact the client, or you, as indicated.
• Call Client Services at 212.294.8102 or 800.747.2023 with your client. Identify yourself and what agency you are calling from. Indicate that you are with a potential client. A staff person will then ask to speak to this person, obtaining a verbal release. From there, the staff person will determine your client's eligibility and schedule a time to do a telephone intake interview. Please have your client's primary physicians name and number available to give to the Client Intake Specialist.
• If you reach our voicemail, press "1" and leave a message with your name (spelling if necessary), your telephone number, and your agency. Then state that you are calling to refer your client and put them on the phone. They will then leave their name (spelling if necessary), telephone number, zip code and a good time to reach them. If they wish for you as the referral source to handle the intake interview, please have them indicate that in the message.
  

Please note: leaving someone else's name and number on our voicemail does not enable us to speak to your client. Only with a verbal or written release from the potential client can we speak to them.

Learn the next steps after a referral is made.