For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.
The CRM Support Associate will provide critical support as we transition from our current customer relationship management database and will support the use of the new client and production management system. Our existing CRM runs on MS-SQL server, its user interface runs on .NET, and reporting is done via MS-Access. We are in the midst of the decision-making process regarding the new CRM management tool and implementation plans. A key aspect of this role will be to provide support and access while remaining vigilant to the security implications of all decisions.
The CRM Support Associate will combine an in-depth understanding of the business needs of God’s Love, with an understanding of data, data structures, and reporting, along with a drive to provide reporting and data tools to various departments at God’s Love, along with a strong interest in learning new tools and technologies.
Oversight of existing CRM
Participation in the development of new CRM / ERP cloud implementation
Operational support of new CRM / ERP tool
You are highly self-motivated and empathetic, a ‘people person’ with a strong desire to support our mission and your colleagues. You thrive in a fast-paced and dynamic environment.
In addition, the right candidate meets the following requirements:
You are highly self-motivated, empathetic and client-focused with a strong desire to support our mission. You are seeking an opportunity that allows you to engage in continuous improvement and problem-solving in a team-oriented environment.
In addition, you meet the following requirements: