For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.
The Application User Support Specialist will provide critical support as we transition from our current client management database and will support the use of the new client and production management system. Our existing client management database (CATS) runs on MS-SQL server, its user interface runs on .Net, and reporting is done via MS-Access. The new client and production management tool will run within NetSuite, a cloud-hosted, off-the-shelf, customizable application which is being tailored for our needs. A key aspect of this role will be to provide support and access, while remaining vigilant to security implications of all decisions.
The Application User Support Specialist will combine an in-depth understanding of the Business Needs of God’s Love, with an understanding of data, data structures and reporting, along with a drive to provide reporting and data tools to various departments at God’s Love.
Oversight of CATS
Participation in development of new client and production management tool
Operational support of new client and production management tool
You are highly self-motivated, empathetic and client-focused with a strong desire to support our mission. You are seeking an opportunity that allows you to engage in continuous improvement and problem-solving in a team-oriented environment.
In addition, you meet the following requirements: