For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.
God’s Love We Deliver requires all employees to be fully vaccinated against COVID-19 unless they are eligible for an accommodation based on a medical condition or sincerely-held religious belief.
This role requires someone to communicate fluently in Spanish and English.
We seek a Customer Services Specialist to join our Client Services Team to help bring our life-changing program to more New Yorkers. The Customer Services Specialist is the first point of contact for anyone wishing to enroll in our meal-delivery program and supports client engagement efforts with compassion and care. If you’re looking to join a team of dedicated professionals making an impact across the NY metro area, this is the place for you!
More specifically, the Customer Services Specialist must:
You are highly self-motivated and empathetic, with a strong desire to provide support to clients living with a serious illness. You are looking for a collaborative, team-oriented environment, and you are energized by connecting clients to services. In addition, you meet the following requirements:
For this role, we prefer:
· Prior experience in the call center field and/or as a call center agent
· Prior experience in a social services organization or equivalent