For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.
The Delivery Operations Manager is responsible for leading, managing and supporting our team of 25+ delivery drivers, who together bring more than 1.9M meals a year to vulnerable New Yorkers living with serious illness. The Delivery Operations Manager will also manage our fleet of 25 refrigerated vans and work closely with our routing and dispatch supervisors to ensure 1,000 stops a day happen without interruptions across all 5 boroughs and to surrounding counties. Reporting to the Senior Director of Fulfillment & Logistics, the Delivery Operations Manager will deliver key reports, help define team direction, and make sure we communicate well with internal stakeholders such as the customer support and food production teams.
The Delivery Operations Manager role will offer the right candidate a rewarding opportunity to make a difference in the lives of both our clients living with severe illness and our Delivery staff who perform this mission-critical work, If you believe in the importance of fostering a positive work environment and want to spend your days helping a high-profile New York institution with a compelling mission do more good work every year, then this is the place for you!
Fleet and equipment management
You are highly self-motivated, empathetic and client-focused with a strong desire to support our mission and the large teams and functions that deliver on that mission. You are looking for an organization with big goals and opportunities, and you are energized by continuous improvement, problem-solving and helping others get it right. You create a positive work environment for those who report to you, fostering teamwork and supporting the professional growth and success of each team member.
In addition, the ideal candidate meets the following requirements:
The following skills and competencies are a plus: