https://www.glwd.org/about-us/our-team/careers/director-of-facilities/

11.9.18

Director of Facilities

About God’s Love We Deliver

For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.

About the Role

The Director of Facilities for God’s Love We Deliver is responsible for the daily management, ongoing maintenance, and strategic planning for our 48,000 square-foot SoHo headquarters, including a state-of-the-art production kitchen, packing and loading areas, food storage areas, convertible event space, and two floors of offices. We deliver 7,000 meals a day to some of New York’s most vulnerable populations, and every moment of that work depends on our Facilities team maintaining a safe, comfortable, and sustainable work area for 100 staff members and 10,000 volunteers a year.

If you want to spend your days supporting a gorgeous workspace; managing an energetic, devoted Facilities team; and helping a high-profile New York institution with a compelling mission do more good work every year, then this is the place for you!

Position Objectives and Expectations

People management

  • Provide overall leadership to a team of at least 7, covering building maintenance, janitorial, reception, and office management.
  • Manage high-level relationships with a range of vendors and suppliers.

Operations

  • Maintain the facility in a clean, safe and secure manner, ensuring compliance with applicable building, health, safety, fire and environmental codes and regulations. Initiate any required corrective actions.
  • Respond promptly to facility and operational emergencies at all hours.
  • Work with a range of God’s Love teams as an internal consultant and service provider, ensuring everyone has what they need from a facilities perspective to support their own work.
  • Monitor and maintain security systems and protocols.

Safety

  • Plan and own emergency response; develop, implement, and administer fire and life safety programs.
  • Ensure we comply with all relevant external regulations, such as OSHA guidelines and NYC fire codes.
  • Monitor and maintain security systems and protocols.
  • Represent organization externally as needed.

Planning

  • Manage a large building budget to help us strategically invest and properly allocate resources.
  • Plan for regular maintenance for the building and equipment.
  • Manage a purchasing and inventory control program as well as cost estimates and annual maintenance contracts.
  • Create and manage to a building maintenance plan that supports our strategic plan and key operational decisions. For example, you can:
    • Help us manage storage effectively while considering options such as a distribution center.
    • Work with departments to accommodate changing space needs.
    • Ensure continued refinement of the procurement process for key departments.

About you

You are highly self-motivated and empathetic, with a strong desire to support our mission and the large, varied teams and functions that deliver on that mission. You are looking for an organization with big goals and opportunities, and you are energized by continuous improvement, problem-solving, and helping others get it right. You are willing to be on-call during non-standard hours, including evenings and weekends, as necessary. You like getting hands on but are comfortable delegating as well as doing. And you’re a true leader, someone who will inspire others to take action and perform to their highest potential.

In addition, you have the following qualifications:

  • Minimum of 7 years of experience in property management, facilities management or other related field.
  • At least 3 years of experience managing a team.
  • Experience with complex building engineering such as BMS, refrigeration and cooling towers, HVAC infrastructure, and elevator maintenance.
  • Experience with building security and fire systems.
  • Deep understanding of building financials.
  • Proven ability to optimize vendor and team performance.
  • Strong written and spoken communication, with the ability to communicate effectively to a diverse group of internal and external stakeholders.
  • Demonstrated ability to find creative solutions to problems, analyze situations, and implement action plans in a timely manner.
  • Can present critical information in one-on-one and group situations; can pitch your ideas as well as think through them.
  • Will work holidays and flexible hours and respond to facility emergencies as needed.
  • Comfortable with relevant technical tools, such as Excel or Visio.

In addition, the right candidate is:

• An inspiring and effective team leader.
• A learner and experimenter; very data driven with strong problem solving and analytical skills.
• An avid user of technology with proven experience with tools such as routing, inventory management, or shipping software; eager to explore new technologies to organize and support our work.
• Detail-oriented, organized, and able to prioritize many urgent tasks.
• Able to suggest, drive, and implement large-scale, high-visibility projects across departments.
• An effective communicator and collaborator.

Interested in Applying for this Role?

You must submit a completed employment application along with a resume and cover letter indicating the position for which you are applying.
You can submit your application for this position via:
• E-mail: recruitment@glwd.org
• Fax: 212.294.8192
• Mail:
God's Love We Deliver
Human Resources Department
166 Avenue of the Americas
New York, NY 10013