8.22.23
Food is Medicine Coalition – Manager of Membership and Accreditation
About Us
The Food is Medicine Coalition (FIMC) is a national coalition of nonprofit organizations that provide medically tailored meals (MTMs) and groceries, medical nutrition therapy and nutrition counseling and education to people in communities across the country living with severe and chronic illnesses. We advance equitable access to these life-saving interventions through policy change, research and evaluation, and best practices. FIMC agencies created the medically tailored meal model and maintain the nutrition standards for the intervention. We offer a diverse community of learning for existing practitioners and equip new organizations to launch medically tailored meal programs.
God’s Love We Deliver, Inc., the nonprofit medically tailored meal provider in New York City, serves as the fiscal agent for FIMC and all hiring is conducted through God’s Love We Deliver.
About the Role:
The Manager of Membership and Accreditation runs the FIMC Membership and Accreditation Programs. Formalized in 2023, the FIMC Accreditation Program will streamline medically tailored meal interventions across FIMC agencies by assessing the quality, fidelity and fitness to provide the MTM intervention of nonprofit applicant agencies. Primary job responsibilities include managing administrative tasks related to communications, planning, scheduling, and conducting Accreditation audits, managing application processing, and more. The Manager is also responsible for documentation of all these activities on an ongoing basis in various platforms.
The FIMC Membership Program organizes and administers FIMC membership dues and benefits for nonprofit medically tailored meal and medically tailored grocery providers across the country. These benefits include but are not limited to access to technical assistance and capacity building programs, peer learning, Committee meetings and structures, the National Symposium and Mid-Year convenings, policy resources, research opportunities and first look at best practices. This position reports to the Executive Director and works closely, especially in the Membership Program, with the FIMC Project and Communications Associate.
This job is fully remote and requires travel for auditing purposes approximately 2-4 times per quarter. This is a highly collaborative, fast-paced role, that requires very strong time-management and organizational skills, attention to detail, ability to prioritize work and meet deadlines, and excellent writing, communication, and customer service skills. This role will best suit an individual who appreciates and can adapt to a wide variety of tasks.
- Benefits: Excellent Health, Dental, and Vision insurance at low cost to employees. Option to enroll in pre-tax Commuter Transit, Flexible Spending Account, and Health Savings Account.
- Retirement Savings Plan: 403B with up to a 2% match each pay period
- Paid Time Off including
- 15 Days of annual Paid Vacation Time Off in first year of employment, increasing with length of service
- 12 days of annual Paid Sick Time
- 10 paid holidays
- Monday through Friday.
- A rewarding work environment: Supporting our operations providing nutritious meals to New Yorkers living with severe illness.
- A collaborative work environment: Everyone works together to contribute their talents and their ideas.
- A fun work environment: Periodic staff lunches and Happy Hours; an annual staff retreat to focus on team learning and team-building; a fun Holiday Party to celebrate our staff
- An inclusive work environment: Celebrating diversity, equity and accessibility, valuing the unique perspectives and life experiences that all employees bring to work.
- This position requires requires full remote work.
- This is a Full-Time exempt position, paying $65,000-75,000 annually.
Essential Duties and Responsibilities:
Accreditation
- Develop and manage the implementation of FIMC accreditation standards among accreditation-ready agencies,
- Conduct onsite audits against accreditation standards.
- Vet and build consensus on the proposed Accreditation model with Advisory Board and Stakeholder experts.
- Ensure consistent flow of applications and audit projects
- Prepare audit plans and related audit documents and forms
- Track and manage audit project milestones and deadlines
- Plan audits and trip itineraries, and manage expenses
- Conduct 2-4 Accreditation site visits per quarter
- Coordinate consultants and stakeholder groups in the continuous quality improvement for the Accreditation program and updating program materials as needed
Membership
- Vet and choose web-based technology to manage Membership
- Coordinate streamlined membership application process, including structure of review and approval of member agencies
- Manage dues payment and fiscal reports
- Create structure of membership benefits that are updated annually
- Manage membership agency staff access lists across multiple data platforms to coordinate timely access to membership benefits
- Manage member-side website
- Work with Project and Communications Associate on Committee projects and membership
Operations/Administration
- Lead the administration of the FIMC Membership and Accreditation Committee
- Ensure program compliance with, and support the continuous improvement of internal quality systems
- Maintain new, existing, and archived program files in accordance with program requirements
- Formalize and maintain collaborative systems for Coalition work related to Membership and Accreditation, such as document sharing, deliverables tracking, project management and messaging systems.
About You:
You are highly self-motivated and empathetic, driven by a strong work ethic and deep integrity. You are inspired by the purpose of FIMC and eager to join others in working to achieve it. You are seeking a team-oriented environment and have a collaborative approach to work.
In addition, the right candidate meets the following requirements:
- Bachelor’s degree in Public Health, Standards/Administration, Policy, Health, Nutrition, or related field; Master’s Degree a plus.
- 3-5 years of experience in policy, government relations, or administration in a fast-paced non-profit environment.
- 1+ years experience in project management
- Proficient with Microsoft Office Suite and skills to choose a membership technology platform
- Strong time-management and organizational skills, attention to detail, ability to prioritize work and meet deadlines.
- Strong ability to understand research, data and analytics
- Excellent written and verbal communication skills, with superior knowledge of membership management technologies and project management platforms
- Ability to work effectively as part of a team and independently, while displaying diplomacy, tact, and discretion.
- Strategic mindset with an ability to think and focus on both the near- term and long-term.
Additional Preferred Skills
- Experience and/or understanding of auditing and certification programs.
- Experience with database management systems
The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
