For people living with severe illness in the New York City metropolitan area, God’s Love We Deliver provides nutrition therapy, and cooks and home delivers medically tailored meals. We are a non-sectarian organization. All of our services are provided free to clients and full of love.
The Manager of Information Technologies and Infrastructure oversees IT Infrastructure systems, including networking, IT security, desktops, laptops, phone systems and call centers, and related cloud-based systems for God’s Love We Deliver. This person works closely with the Systems team, vendors, and third-party consultants to ensure IT systems function to a level that meet staff needs and exceed staff expectations while ensuring system security measures meet or exceed requirements and best practices.
Key duties include maintaining IT systems; overseeing the help desk ticketing system and occasionally responding to IT tickets; managing phone systems and call center; selecting organization-wide equipment, services and software; deploying new tools to internal stakeholders; and providing audio-visual meeting support. This person will supervise the Systems Support Manager, who handles helpdesk tickets and day-to-day support.
Desktop / Phone Support
You are highly self-motivated and empathetic, a ‘people person’ with a strong desire to support our mission and your colleagues. You thrive in a fast-paced and dynamic environment.
In addition, the right candidate meets the following requirements:
Whether on Zoom or in the classroom, great learning starts with breakfast. Donate $25 to fund a week of breakfasts for the child of a client living with severe illness.Donate Now