https://www.glwd.org/get-meals/faqs/

FAQs

Check out our FAQs to answer all of your client-related questions!

We serve members from health plans and provider organizations through our group contracts meal program. For more information about getting meals for a member, see this page.

We also serve unaffiliated individuals who are too sick to shop or cook for themselves. Individuals must be living with a serious illness, have some restrictions in activities of daily living (such as difficulty standing or walking), and be able to get doctor’s verification of these limitations. For more information, download the required forms, read about our program, or email us at clientservices@glwd.org.

Finally, we serve the dependent children and senior caregivers of people living with a serious illness.

Managed Long Term Care
Aetna
AgeWell New York
ArchCare
Centerlight (CCM Select)
Centers Plan for Healthy Living
ElderPlan
ElderServe (RiverSpring at Home)
Empire Blue Cross Blue Shield
Extended MLTC
Fidelis Care
Healthfirst
HomeFirst
Integra MLTC
MetroPlus
Montefiore Diamond Care
Senior Health Partners
Senior Whole Health
VillageCare MAX
VNS Choice
Wellcare of New York/Careguide

Fully Integrated Duals Advantage (FIDA)
ElderPlan
Healthfirst
ElderServe (RiverSpring at Home)
VNS Choice

Healthcare Partnerships (DSRIP/Value Based Payment)
MetroPlus
Emblem Health
Healthcare Partners, IPA
Northwell Health’s Food As Health Program

Our partnership program is continually growing and will soon include Community First Choice Option (CFCO) that will allow for our medically tailored meals to be provided to Medicaid members as of January, 2020. If you’re interested in partnering with God’s Love, please reach out to us at partner@glwd.org.

Email us (clientservices@glwd.org) or call us (212.294.8102) to confirm that you qualify.

Send us the required forms:

To register:
Full Client Packet

For an HIV/AIDS diagnosis
Proof of income and residency

For a dementia diagnosis
Healthcare proxy

Return the forms to:
Phone: 212.294.8102 
Fax: 212.294.8198
Email: clientservices@glwd.org

Check out our resources listing. Please note that while this list includes common partners, it is not comprehensive, and an entry here does not mean we have vetted a particular organization.

We deliver to you on a scheduled delivery day once or twice a week, M-F, 8:30-4pm. When you register for the program, we call you to confirm delivery details.

We want to ensure that our clients get all of their meals and that this food is safe to eat, so we do not leave food with a third party or outside the home. If you will not be home for delivery, please arrange for a friend or neighbor to be in your home, or call us to cancel at 212.294.8102. If you miss a delivery without notice, call us immediately to restart services.

We use a client’s medical diagnosis to determine eligibility. Medical diagnoses are confidential and protected by New York and New Jersey state law. Clients need to give us access to recent medical information.

Under our provider contracts, health plans and providers decide what meals (breakfast, lunch, or dinner) and how many days a week a member gets meals.

We send unaffiliated individuals 10 meals each week, 5 lunches and 5 dinners.

No. We process referrals and applications as we receive them.

No. We provide services regardless of income. Some of our contracts do require us to ask about income levels, so we collect this information.

All clients must have a diagnosis of serious illness and have difficulties with activities of daily living. Hundreds of diagnoses and restrictions fit these qualifications, and we evaluate every application on a case-by-case basis, so we do not publish a list of illnesses. If you have questions about whether you qualify, please contact us at clientservices@glwd.org.

Food security goes hand in hand with other social challenges such as housing, employment, etc. Those who struggle financially are facing several social challenges and illness exacerbates these challenges. By providing clients with medically tailored meals, we are not just giving them the nutrition they need, but they do not have to choose between food and the medicine. Food insecurity and malnutrition is just one of the challenges our clients face but, by taking this away, we are eliminating a huge burden.

Food Safety

Keep Your Food Safe!

Keeping food safe from contamination is an extremely important part of food handling and preparation. Good practices keep everyone healthy, especially people living with serious illness.

Social Service Partners

Many of our clients need other services in addition to home-delivered meals and nutritional counseling, so we work with agencies in New York City and Hudson County, NJ to help coordinate care. If you or your client needs to be referred to case management, home care, nursing services or have medical, housing or addiction treatment needs, we can refer you to an organization near you.

Videos

A thank you from our client, Georgia

Published on Oct 31, 2017

With 10,000 volunteers annually, we ensure that when a woman is facing the crisis of breast cancer and a long road of difficult treatments, she doesn't have to worry about taking care of her most basic need -- the need for nutritious food.

Birthday cake thank you from our client Charles

Published on Apr 28, 2017

Our client Charles loves his birthday cake baked and personalized by Chuck the Baker!

Robin's message to Chuck the Baker

Published on Aug 25, 2017

Our client, Robin, loved her birthday cake from Chuck the Baker!

Meet our client, Craig!

Published on May 22, 2018

Craig is 78 years old and lives with chronic obstructive pulmonary disease. It has been years since he has been able to leave his apartment, and Craig suspects he might not even recognize his own neighborhood now. Before God's Love, Craig was extremely worried about how he would survive on his own. Luckily, he had a friend in Joan Rivers who referred hm to our program. Craig reached out to God's Love and immediately began receiving nutritious, home-delivered meals tailored specifically for him and his diagnosis. Craig expressed his gratitude to God's Love for providing comfort, love, and nutritious meals, and for making his life a little easier: "Please keep going. You help so much."

Meet our clients Peggy and Stacie!

Published on May 27, 2017

Every day, we make it easier for moms to care for their families by providing nutritious, home-delivered meals to those living with severe illness and their families. In this video please meet our client Peggy, and her daughter Stacie, to whom we deliver in Queens.

Meet our client, Rosemarie!

Published on Sep 7, 2018

Our client Rosemarie is an Army and Navy veteran and is living with Chronic Obstructive Pulmonary Disease, which makes breathing very difficult. She can no longer shop or cook for herself due to her illness, and luckily, she has nutritious meals from God's Love We Deliver. Her doctor approves of her menu from God's Love so much that he gives us a "thumbs up"!

Blog Posts: Clients

+ view all Clients Posts

9.18.19 / Clients

Asia and Her Grandchildren Don’t Have to Worry

At 57, our client Asia is living a life she loves, filled with advocacy work and the daily care of her grandchildren. She takes great care in being a leader in her community, and a source of love and support for her grandkids…